FAQs
Before calling us, please look through our Frequently Asked Questions section below as you may find the information you are looking for.
Passports FAQs
PVA can process your passport using one of our passport processing services. We have three levels of service including standard, preferred and corporate.
PVA offers three non-expedited passport services for our clients.
- Standard
PVA reviews data provided by the client and we review their information, create their passport application provide detailed instructions on what documents the Passport Agency requires, where to send the application, costs and what happens if a passport application is suspended. - Preferred
PVA reviews the client’s data, creates, and prints their passport application and the client’s uploaded passport photos and physically send their application, photos and a pre-paid USPS Priority Mail envelope to the client to use to ship their application directly to the US Passport Agency. PVA also mails documents out via USPS Priority Mail and will provide a tracking number to the client. Money orders can be added to their order with an additional cost added to their order. - Corporate
PVA reviews the client’s data, creates their passport application, and sends it securely via email to the client to print and sign. The client will send their document to PVA and upon receipt PVA will print a passport photo, affix a USPS money order to the application and submit to the US Passport Agency on the client’s behalf.
Indeed, you can, however we like to think that 20 years of passport experience and providing all required documents and instructions is worth the investment in our services. Just like a CPA would help an individual files for their income taxes, their expertise and knowledge will help the taxpayer with their best outcome, rather than just hoping they’re getting it right. Our experts will quickly handle your application process and give you the best chance of a successful passport process.
No, PVA, nor anyone else guarantee your passport will be issued. We have no control over whether the State Department wants you to have a passport or not. We can guarantee our services will be error free and completed on a timely basis.
Group Travel FAQs
We do, however it will depend on the number of applicants, and whether there is a point person on the group travel side organizing the trip or will PVA be receiving applications piecemeal and be working directly with the traveler themselves. Please ask one of our visa advisors about your specific situation.
Corporate Travel FAQs
Absolutely. PVA will work closely with the global travel manager and administrative assistants to create a stable workflow, corporate log-in, assigned personnel to the account, discounted prices and more that will benefit all parties involved. Contact Marc Gilland at mgilland@passportvisaadvisors.com to discuss particulars.
PVA handles local, state, federal and foreign document authentication processes, either apostille or document legalization for use in a foreign country. Contact Catie Gilland-Smith at
cgilland-smith@passportvisaadvisors.com to discuss particulars.
Visas FAQs
As long as a personal appearance at an embassy is not required, PVA can help obtain visas for travel to most foreign countries. PVA regularly helps clients with travel to Russia, China, India, Vietnam for business and tourism.
The Schengen Union countries require personal appearance at the Embassy or Consulate by an applicant going to study or work in one or more of these 26 countries. The Schengen Union consists of: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
As with the Schengen visas, as long as a personal appearance is not required, PVA can apply for a visa for a non-US national living legally and with long term status (Green Card, H1B, L1 visas, F1/I-20).
No, foreign embassies will not accept applications for short term visitors to the USA. The applicants will be required to travel back to their home country and apply for their visa there.
No, we can’t this is immigration and we only help with visas from the USA to another country, not another country to the USA.
Expedited Services
Work with a personal advisor to get your expedited passport in time for your next trip.
Client Testimonials – See What People Are Saying About Us
EXCELLENTTrustindex verifies that the original source of the review is Google. This was our second time working with Marc and his team at Passport and Visa Advisors during our time as surrogacy intended parents in the US. As international parents who aren't familiar with the process, Marc and his team were excellent partners who carefully and thoughtfully guided us through the entire process. It was incredibly smooth, efficient and speedy. Marc was on-hand for all our questions and is a true expert for international intended parents navigating international surrogacy. We couldn't recommend the team more and we are very grateful for their work!Posted onTrustindex verifies that the original source of the review is Google. Marc was outstanding! If you are in need of a passport quickly don't walk to his office run! The process was so seamless he explained every single step. He is very knowledgeable and equally as personable. Marc gave you the option to pay a fee and do partial work or pay another fee and do none of the work and simply wait for your passport to arrive in the mail. I chose the latter and it was worth every single penny! Trust me you will not be disappointed, you won't have to carry a bunch of supporting documents, no lines and/or crowds. This was the best experience ever! Kudos to you Marc for exceeding customer's expectations!!!! Ronnie ScarboroPosted onTrustindex verifies that the original source of the review is Google. I had an excellent experience getting my passport through the Matthews NC office of Passport and Visa Advisors. The entire process was smooth, efficient, and stress-free. Marc was knowledgeable, friendly, and guided me clearly through each step. What I especially appreciated was how organized everything was—the instructions were straightforward, and all my questions were answered promptly. The turnaround time was fast, exactly as I expected, and worth the expedited fees! I felt reassured that my application was in good hands. I highly recommend Passport and Visa Advisors to anyone needing a passport expeditiously, and all questions answered. Oscar Brann MDPosted onTrustindex verifies that the original source of the review is Google. I came to Passport & Visa Advisors with an urgent and somewhat complicated request. Marc calmly and confidently explained to me exactly what needed to happen and when. I was extremely impressed with his depth of knowledge. He then sent me a follow up email that included a detailed timeline and sequence of events. Marc was with me every step of the way and coached me through a very rigorous visa application that I could not have done accurately without him. I highly recommend working with Passport & Visa Advisors..Posted onTrustindex verifies that the original source of the review is Google. I thought Mark was where I get a passport, but this wasn't the correct place. That didn't stop Mark from assisting me for a half hour getting me the correct information. He was truly a GOD send! I can't thank him enough. NeilPosted onTrustindex verifies that the original source of the review is Google. We would like to express our sincere gratitude to Marc, Catie and team for your exceptional assistance in expediting the passport issuance process. Your professionalism, efficiency, and kindness throughout are superb. Particular thanks to Catie, your timely updates and communication ensured a smooth experience throughout. Your dedication to our needs is genuinely appreciated.Posted onTrustindex verifies that the original source of the review is Google. I called needing assistance with scheduling an appointment for a passport and was about to give up. Until wonderful Marc picked up the phone and assisted me and went above and beyond to help me find an appointment. He was patient and gave me comic relief all at the same time. I want to greatly appreciate Marc and passport advisor. This is a wonderful company and they are more than willing to assist you in anyway possible thank you so much guysPosted onTrustindex verifies that the original source of the review is Google. The reviews lived up to the hype. In a moment of stress for me with my situation, Marc brought me peace of mind with valuable advice and honest guidance. His services weren't applicable to my situation, but he still took the time to give me advice and direction. I'm thankful for an honest and genuine person like Marc.Posted onTrustindex verifies that the original source of the review is Google. So glad I found this place! I got my passport within 2 weeks. Great customer service as well. 100% recommend!