Passport & Visa Advisors | PVA

20+ years of experience in the passport & visa industry

Welcome to Passport & Visa Advisors, LLC – your trusted international travel document service. Whether applying through an expeditor or the US Passport Agency, Passport & Visa Advisors | PVA simplifies the process.

Established post-September 11th, PVA filled a market gap left by the closure of smaller expediting firms. Our mission is to offer unparalleled personalized service in the expanding passport and visa industry.

What makes PVA unique is our commitment to face-to-face, high-quality service. In an era of online interactions, we prioritize personalized, knowledgeable assistance. Our experienced team, formerly with A Briggs Passport & Visa Expeditors, has served diverse clients since 2006.

Now based in Matthews, NC, our new offices are ready to meet your international travel needs, providing both consultative and full-service options. Choose Passport & Visa Advisors for a seamless and personalized travel document experience. We’re here to make your international journeys hassle-free.

Nestled at 250 N. Trade Street in the heart of Matthews, NC’s historic district, The Johnson Building is not just the home of Kristopher’s Bar & Grill but also houses the offices of Passport & Visa Advisors | PVA. As the only three-story building in Matthews, The Johnson Building has been a local favorite since 1988. If you find yourself in need of directions to our offices, simply mention Kristopher’s to any friendly local, and they’ll guide you – everyone here knows where we are!

OUR TEAM

At PVA we pride our self in operational excellence, we are dedicated to assisting international travelers obtain US passports and foreign visas quickly and efficiently. We are here to assist you and meet your processing needs.

Marc Gilland
Owner

Our high-quality, face-to-face service levels are not usually found in the passport and visa expediting industry.

Anne Gilland
Owner

Our customers have a reason to choose us over our competitors, in part because the experience feels more personal.

Catie Langdon
Owner

My belief: transparency and consistency are at the core of our interaction with our customers.

OUR OFFICE

Our walk-ins prefer us. They say we have a great place to take care of their passport and visa needs.

OUR SERVICES

Choose the service you need, and we’ll take care of the rest.

Passports

Do you need a passport renewal or a new a US passport? Start your application now, and we can ensure a hassle-free process with your passport ready in no time.

Apply for Passport Services

Travel Visas

Are you looking to secure a travel visa for your upcoming trip? Work with one of our experienced advisors to ensure that everything is in order for your next travel adventure.

Apply for a Travel Visa

Surrogacy Passport

Prepare for your journey home with confidence. Let us navigate the complexities of obtaining your surrogacy passport, ensuring a secure and expedited process.

Apply for a Surrogacy Passport

TESTIMONIALS

Your satisfaction is our priority, and our clients’ feedback reflects our commitment to excellence.

      EXCELLENT  
   Based on 205 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Kevin Day 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast and easy, highly recommend
  
 
      Posted on Google  
   
   Lowie Debou 
 
 
 
 Trustindex verifies that the original source of the review is Google. First surrogacy journey as a non-US citizen. Off all things after birth, getting the passport is very stressful as you can only apply 2 weeks before leaving and a lot can go wrong easily. The agency really takes away all stress giving you a detailed explanation about the process, making sure they give you everything you need to apply! It's more than worth it to get them to help you
  
 
      Posted on Google  
   
   Alex Mo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marc was awesome. I called in regards to my passport renewal Marc not only answered my questions but went above and beyond giving me all additional resources. Thank you Marc!!
  
 
      Posted on Google  
   
   cara westover 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marc Galliand went above and beyond to help me secure a passport appointment for my daughter. He generously offered his time for free, walked me through every step of the process via tele, and made what felt overwhelming feel completely manageable. His guidance was clear, patient, and incredibly thorough. I genuinely could not have navigated this without his help. I’m extremely grateful for his support and would highly recommend him to anyone needing help with this process.
  
 
      Posted on Google  
   
   Marcy Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service!  I am impressed!
  
 
      Posted on Google  
   
   Wonderland’s Graveyard 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am super lost when it comes to the process of getting a passport, the guy was so incredibly helpful and super nice, he explained everything perfectly so I could understand him and learn about the process, 10/10 would recommend
  
 
      Posted on Google  
   
   Mark & Tassilo 
 
 
 
 Trustindex verifies that the original source of the review is Google. This was our second time working with Marc and his team at Passport and Visa Advisors during our time as surrogacy intended parents in the US. As international parents who aren't familiar with the process, Marc and his team were excellent partners who carefully and thoughtfully guided us through the entire process. It was incredibly smooth, efficient and speedy. Marc was on-hand for all our questions and is a true expert for international intended parents navigating international surrogacy.  We couldn't recommend the team more and we are very grateful for their work!
  
 
      Posted on Google  
   
   Ronnie Scarboro 
 
 
 
 Trustindex verifies that the original source of the review is Google. Marc was outstanding! If you are in need of a passport quickly don't walk to his office run! The process was so seamless he explained every single step. He is very knowledgeable and equally as personable. Marc gave you the option to pay a fee and do partial work or pay another fee and do none of the work and simply  wait for your passport to arrive in the mail. I chose the latter and it was worth every single penny! Trust me you will not be disappointed, you won't have to carry a bunch of supporting documents, no lines and/or crowds. This was the best experience ever! Kudos to you Marc for exceeding customer's expectations!!!! Ronnie Scarboro
  
 
      Posted on Google  
   
   Oscar Brann 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had an excellent experience getting my passport through the Matthews NC office of Passport and Visa Advisors. The entire process was smooth, efficient, and stress-free. Marc was knowledgeable, friendly, and guided me clearly through each step. What I especially appreciated was how organized everything was—the instructions were straightforward, and all my questions were answered promptly. The turnaround time was fast, exactly as I expected, and worth the expedited fees! I felt reassured that my application was in good hands. I highly recommend Passport and Visa Advisors to anyone needing a passport expeditiously, and all questions answered. Oscar Brann MD
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

View more reviews