The Company

Passport & Visa Advisors, LLC is an advisory and expediting service dedicated to assisting international travelers who wish to ensure their documents are in order before submitting their applications to either an expeditor or the US Passport Agency for processing.

PVA was created to serve clients with high-quality, face-to-face service levels not usually found in the passport and visa expediting industry. Following the events of September 11th, international travel dropped significantly and smaller passport and visa expediting firms closed or sold to a larger competitor. In the subsequent years expeditors have continued to expand creating a need for a return to quality customer service.

PVA’s proposition value is to cater to the needs of travelers who desire and appreciate personalized service from knowledgeable and understanding professionals. PVA advisors take time to instruct and educate clients on the travel requirements for international destinations rather than the traveler having to rely only on a website and a call center for support.

The owners of Passport & Visa Advisor worked almost exclusively for A Briggs Passport & Visa Expeditors for the better part of a decade. The A Briggs office in Charlotte successfully served individual travelers, corporate clients, new US citizens, and business persons since 2006. In our new Matthews, NC offices we are ready to serve your international travel needs, whether they’re consultative or full service.

Located at 250 N. Trade Street in the heart of Matthews, NC historic district, The Johnson Building is the home of Kristopher’s Bar & Grill and the offices of Passport & Visa Advisors. The Johnson Building is the only three story building in Matthews and the restaurant has been a local favorite to this community since 1988. If you get lost coming to our offices, just tell your good Samaritan that you need to get to Kristopher’s. Everyone knows where we are!

OUR TEAM

We serve our clients with high-quality, face-to-face service levels not usually found in the passport and visa industry.

Marc Gilland

Owner

Our high-quality, face-to-face service levels are not usually found in the passport and visa expediting industry.

Anne Gilland

Owner

Our customers have a reason to choose us over our competitors, in part because the experience feels more personal .

Catie Langdon

Owner

My belief: transparency and consistency are at the core of our interaction with our customers.

OUR OFFICE

Our walk-ins prefer us. They say we have a great place to take care of their passport and visa needs.

WE SERVE THE FOLLOWING U.S. LOCATIONS AND MANY MORE:

Tennessee

Nashville-Davidson
Memphis
Knoxville
Chattanooga
Clarksville
Murfreesboro
Franklin

Pennsylvania

Philadelphia
Pittsburgh
Allentown
Erie
Reading
Upper Darby
Scranton
Bethlehem

North Carolina

Charlotte
Raleigh
Greensboro
Durham
Winston-Salem
Fayetteville
Wilmington

Illinois

Chicago
Aurora
Rockford
Joliet
Naperville
Springfield
Peoria
Elgin

Texas

Houston
San Antonio
Dallas
Austin
Fort Worth
El Paso
Arlington
Corpus Christi

Ohio

Columbus
Cleveland
Cincinnati
Toledo
Akron
Dayton
Parma
Canton

California

Los Angeles
San Diego
San José
San Francisco
Fresno
Sacramento
Long Beach
Oakland

Georgia

Atlanta
Augusta
Columbus
Macon
Savannah
Athens
Sandy Springs
South Fulton

Florida

Miami
Jacksonville
Tampa
Orlando
St Petersburg
Cape Coral
Tallahassee
Fort Lauderdale

Michigan

Detroit
Grand Rapids
Warren
Sterling Heights
Ann Arbor
Lansing
Flint
Dearborn

New York

New York
Buffalo
Rochester
Yonkers
Syracuse
Albany
New Rochelle
Cheektowaga

Washington

Seattle
Spokane
Tacoma
Vancouver
Bellevue
Everett
Kent
Yakima